Effective: February 7, 2023
This Privacy Policy also applies to the mobile application “Haikan Pipit.”

This English translation is provided for convenience only. In the event of any discrepancies between the original Japanese version and this English translation, the Japanese version shall prevail.

netstill LLC (hereinafter referred to as "we", "our company", or "the Company") hereby establishes this Privacy Policy (hereinafter, "this Policy") regarding the handling of users' personal information. This Policy explains what personal information we collect, how we use and share it, and how users can manage their own personal information.

1. Company Information

  • Company Name: netstill LLC
  • Address: Yokohama Creation Square 14F, 5-1 Sakae-cho, Kanagawa-ku, Yokohama, Kanagawa 221-0052, Japan
  • Representative: Takuya Sato

2. Purpose of Use of Personal Information

When we collect personal information from customers, we will clearly state the purpose of use in advance and use the information only within the scope of that stated purpose. If it becomes necessary to use the information beyond the original scope, we will notify the customer and obtain their consent beforehand.

Purposes for using customer information include:

  • Business negotiations and meetings with customers
  • Shipping of products or materials
  • Sending information on services, events, etc.
  • Providing customer support and maintenance
  • Responding to inquiries and consultations
  • Offering membership-based services
  • Conducting service development, surveys, and monitoring
  • Fulfilling contractual obligations

Purposes for using job applicant information include:

  • Providing information and communication related to recruitment (including internships)
  • Managing recruitment operations

3. Proper Acquisition of Personal Information

We collect personal information by lawful and fair means.

4. Provision of Personal Information to Third Parties

We will not disclose or provide your personal information to third parties except in the following cases:

  1. When we have your consent
  2. When required by law
  3. When it is necessary to protect a person’s life, body, or property and obtaining your consent is difficult
  4. When we outsource the handling of personal information to the extent necessary to achieve the purpose of use
  5. When business is succeeded due to a merger, corporate split, or business transfer

Notwithstanding item (1), we may provide customer information such as name, address, and phone number to affiliated companies or agents if we determine it is appropriate for responding to inquiries or providing services.
In such cases, the customer may request us to stop providing their personal information to such affiliated parties.

5. Inquiries Regarding Personal Information

For disclosure, correction, or deletion of your personal information, please contact us through our inquiry form.

6. Disclaimer

Although we make every effort to ensure the accuracy of the information posted on our website, we do not take any responsibility for actions taken by users based on the information on our site.
We are also not liable for any damage caused to users or third parties arising from the use of our website.

7. Other Notes

  1. Access Logs
    We may collect access log data to improve our services. This data does not aim to identify individual users.
  2. Cookies
    To enhance user experience, we use cookies on parts of our website. Cookies and IP addresses alone do not identify individuals. You may disable cookies via your browser settings.
  3. SSL Encryption
    Our website uses SSL encryption to protect communication between your browser and our server. Personal information such as names, addresses, and phone numbers entered on the site is encrypted automatically.
  4. Copyrights and Portrait Rights
    All text, images, and content on our website are protected by copyright and portrait rights. Unauthorized use or reproduction is prohibited.
  5. Links to Our Website
    You are free to link to our website. However, we may refuse links from sites with inappropriate content.